Utility Business Office

The Utility Business Office is responsible for the billing of electric, water, and sewer services. Our goal is to efficiently provide the best value in electric, water, and sewer services in Northwest Ohio by keeping costs down, providing excellent customer service and ensuring accurate and timely utility billing services.

Click here to view your current bill.

Renters / Tenants

If you are considering renting an apartment served by Bowling Green Municipal Utilities (electric, water, and sewer) the cost of utilities may or may not be included in your rent payment.  If the renter is responsible for paying the utilities for the apartment, you can request a 12 month average utility cost including the lowest and highest cost in a 12 month period for the apartment.  This may provide you with additional information regarding the potential cost of the apartment.  While we cannot provide you with personal account information or payment history of the current tenant, we can provide the cost information associated with the apartment.

When contacting the Utility Business Office for this information, please state the following request.
“I am requesting the 12 month average utility cost and the lowest month and highest month utility cost during that 12 month period for the apartment at {INSERT ADDRESS}.”

Payment Options

  1. Automatic Utility Payment.
  2. Mail your payment with the pre-addressed envelope included with your bill.
  3. In the Utilities Business Office located at 304 North Church Street.
  4. For after hours payments, there is a night drop box available at 304 North Church Street.  Please note this option may result in your payment not being posted to your account until the next business day.   Please do not place cash in the night drop box.
  5. Pay your bill with a credit card.  Please note additional fees will apply.

Utility Insights

The Aclara ACE platform provides utilities and their customers data-driven tools that enable customers with personalized and actionable solutions that heighten energy cost awareness and promote energy and water efficiency.

The program also allows customers to review a current bill summary with usages broken down by electric, water and sewer, view a projection of their next bill, and look at past bills in the bill history.  Energy or water usage can be compared with temperature data to see how usage changes daily or during the winter and summer months.