Question: I’m moving – how do I transfer my electric and water service?
Answer: Phone the Utilities Business Office at 419-354-6259 and request service changes.

Question: Where can I pay my bill?
Answer:

• In person at 304 N. Church
• In the night depository located on Oak St by the library book return or in the night depository located by the East door at 304 N. Church
• Through your local bank
• Direct Bill payment
• Automatic bill payment out of your checking account (PAC program)
• By phone: 1-800-206-9415
• Via the internet: Click Here

Question: What are your rates?
Answer: Our rates vary according to your type of service.
Click here for the rate schedules.

Question: How can I lower my electric bill?
Answer:

• A free residential energy audit is available at the following web site: http://www.energydepot.com/hometown/amp_res/index.asp
• Energy tips

Question: Do you require a security deposit before I can get service?
Answer: No, we do not require security deposits. All it takes is a phone call to get service in your name.